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DIGITAL ROOM SERVICE FOR YOUR HOTEL

For your guests,
so much more.

From delicious meals and everyday essentials to thoughtful gifts and city experiences. Extend your hotel’s comfort with a single QR code.

Free setupNo fixed usage fees

It starts with a QR code.
It continues with a great experience.

Thoughtfully prepared room service on a table in a warmly lit hotel roomTHE ROOMORE EXPERIENCE
A NEW KIND OF COMFORT

Everything that feels good,
right at your door.

THE IN-ROOM ORDERING & SERVICES PLATFORM

What is Roomore?

Roomore is a digital in-room shopping and services platform that gives hotel guests access to food, drinks, everyday essentials and services through the QR code in their room.

Product orders and service requests are managed in one system connecting hotel, supplier and delivery teams.

Three simple steps for your guest

  1. Scan the QR code

    Open the menu linked to their room.

  2. Make a choice

    Place a product order or request a service.

  3. Enjoy their stay

    The relevant teams get to work on the request.

GIVE YOUR GUESTS MORE

Why Roomore?

More choice for your guests. Clear, coordinated operations for your hotel.

THE ROOMORE CATALOGUE

One menu. So much more.

55categories

1,000+products

From a delicious meal and everyday essentials to thoughtful gifts and city experiences.

  • Food & drinks
  • Everyday essentials
  • Personal care
  • Electronics
  • Flowers & gifts
  • Tours & transfers

Available products and services may vary by hotel and local supplier availability.

0 TL

Free to get started

No setup, membership or fixed software fees for hotels and suppliers.

8 languages

A menu in their language

An easy-to-understand ordering experience for international guests.

Order without an app

Scan the QR code and open the menu. No download or registration needed.

Connected teams

Hotels, suppliers and couriers work together in one order flow.

Flexible menu management

Authorised teams manage products, categories, images and their order in the menu.

Clear earnings tracking

Track orders, commissions, payments and receipts in your hotel dashboard.

THE ROOMORE EXPERIENCE

The little things
that make a stay.

Whatever your guests need, finding the right service should be easy. Roomore brings in-room shopping and service requests into one experience.

Food & drinks

A delicious meal, a refreshing drink. Whatever your guests fancy, in the comfort of their room.

Everyday essentials

One menu for groceries, personal care and those little essentials left behind.

Flowers & gifts

A celebration, a little surprise or a thoughtful gesture to make a stay more memorable.

Transfers & experiences

From the room to the city: requests for transfers, tours, tickets and reservations.

An Istanbul waterfront scene illustrating transfer and flower services
From room comforts to city experiences.

Available products and services depend on local suppliers and operational capacity.

EXPLORE THE EXPERIENCE

Roomore, through your guest’s eyes.

Browse categories and add products to a demo basket. Discover the experience that starts with the QR code in your room.

  • Easy, room-specific access
  • Products in one menu
  • Your choices, instantly in the basket
Let’s discuss my hotel
ROOMORESample hotel · Room 101
SAMPLE MENU

This is a demonstration. No real orders or payments are created.

Cheeseburger

Grilled beef patty, cheddar and fresh greens

TRY 400

Pasta with tomato sauce

With tomato sauce and basil

TRY 320

Products and prices are illustrative. The actual menu varies by hotel and region.

Demo basket · 0TRY 0

HOW IT WORKS

Easy for guests.
Organised for you.

Hotels, suppliers and couriers each see the part of an order relevant to their role. Operations are managed in one place while you focus on your guests.

01

Let’s meet your hotel.

We review your area and needs together, then prepare your menu and room-specific QR codes.

A start that suits you
02

Let your guests explore.

Guests scan the QR code, browse products and services in their own language, and order without downloading an app.

Effortless ordering
03

Bring operations together.

Orders connect to suppliers and delivery teams. Your hotel tracks orders and earnings from its own dashboard.

Clear, coordinated operations

LET’S GROW TOGETHER

Great service.
Strong partnerships.

Free to join

No setup, membership or fixed software fees. Our partnership is built on completed transactions.

Hotels

Give guests more choice. Turn in-room services into a new revenue opportunity.

  • Room-specific QR menus
  • Order and commission overview
  • No setup or membership fees
Apply for my hotel

Suppliers

Connect your products and services with hotel guests. Manage orders through your dedicated dashboard.

  • Reach hotel guests
  • Track orders and earnings
  • Free to join
Apply as a supplier

Hotel groups

Manage the in-room experience across multiple properties, with controls for each region and team.

  • Multiple hotels and regions
  • Role-based team access
  • Reporting by period
Apply for my hotel group

FREQUENTLY ASKED QUESTIONS

Your questions,
answered.

What you’ll want to know
before getting started.

Let’s talk it through
What does Roomore offer our hotel?

Give your guests access to food, drinks, everyday essentials and locally available services through one QR menu. Your hotel tracks orders and commission earnings from its own dashboard. The available offering depends on the supplier network and partnership terms.

Does it cost anything to join Roomore?

Setup and participation are free for hotels and suppliers. There are no membership, software or fixed usage fees. Our commercial model is based on completed transactions, with partnership terms agreed at the start.

Do guests need to download an app or register?

No. Guests scan the QR code in their room with their phone camera and open the menu in a browser. Hotel and room details come from the QR code; no registration is needed to order.

Which languages are supported?

The guest menu supports Turkish, English, German, French, Russian, Arabic, Spanish and Persian.

How can I get help?

Roomore Help in the guest menu provides automated guidance on finding products, prices and ordering conditions. For partnership and setup enquiries, contact the Roomore team through the application form on this page.

How does a guest place an order?

Guests scan the QR code in their room, choose products and add them to the basket. They can leave an order note, select a payment method, review the total and confirm the order. Hotel and room details come from the QR link.

Which payment methods are available?

Product orders can be paid for in cash or by card on delivery. Charging to the room is also shown if enabled for your hotel. Online payment is currently unavailable; the available options are displayed in the basket when ordering.

Can guests pay with a card issued abroad?

Acceptance of a card issued abroad for payment on delivery depends on the POS terminal, bank and card network. Please confirm with the business or operations team before ordering.

Is there a minimum order or delivery fee?

The minimum order value, delivery fee and any free-delivery threshold are set for each area. Current conditions appear in the menu and basket, where you can review the product subtotal, delivery fee and total before confirming.

Can I add a note to my order?

Yes. Before confirming, use the order note field in the basket to leave preparation or delivery instructions. Your note is shared with the relevant teams along with the order. Special requests depend on product and operational availability.

What happens if a guest scans the QR code outside service hours?

Ordering is checked against the area’s configured service hours and availability. New orders cannot be placed outside service hours or during a temporary closure. Guests can try again when service reopens.

How does setup work?

After you apply, we review your hotel’s area, room details and service scope. A suitable menu is linked to your hotel, room-specific QR codes are prepared and authorised users receive dashboard access. The launch plan is agreed together based on operational availability.

Can we use Roomore if our hotel has no kitchen?

Yes. You can offer in-room ordering through an available local supplier and delivery network. We assess your hotel’s location, menu scope and operational suitability together before getting started.

How does the hotel track orders?

Authorised hotel users can view their property’s active and past orders in the hotel dashboard. They can track orders by room, amounts and commissions, and export reports for a selected period.

How are incoming orders managed?

Orders appear in the relevant supplier’s dashboard and the delivery workflow. Suppliers manage preparation, while couriers manage collection and delivery from their own screens. The operations team follows the process in the central dashboard.

Who handles preparation and packaging?

The supplier fulfilling the order prepares the products and makes them ready for collection. The courier collects and delivers the prepared items. Product-specific packaging requirements are agreed when setting up the partnership.

How are hotel commissions and payments tracked?

The commission rate and payment schedule are agreed in the partnership terms. Hotels can review earnings, recorded payments, outstanding balances and uploaded payment receipts by period in their dashboard.

Can the menu be tailored to our hotel?

Authorised teams can edit the products, main categories, subcategories, images and ordering within a menu. The menu linked to your hotel is planned alongside the local supplier network and operational conditions.

Are the same products and services available everywhere?

Menus, available services, opening hours and delivery terms may vary by area. After you apply, we determine the right scope for your location.

PARTNERSHIP APPLICATION

Let’s start
something more.

Tell us about your hotel or business. Together, we’ll plan a Roomore launch that suits your area and needs.

  1. 01

    Tell us about your business.We’ll review the details in your application.

  2. 02

    Find the right scope.We’ll discuss your area, menu and operational needs.

  3. 03

    Get ready together.We’ll begin with room and QR setup.

Applications are reviewed as part of a controlled rollout, based on regional and operational suitability.

LET’S GET TO KNOW YOU

It starts with a conversation.

Leave your details so we can explore a partnership together.

No setup, membership or fixed usage fees.